01
Privacy policy
We collect order, contact and browsing information to process purchases, provide support and protect transactions. The full policy explains how that information is used, shared and protected.
FIELD SUPPORT
A CLEAR LINE BACK TO CAMP
Questions about an order, a product, or your next setup? Send a note and our field team will help.
START HERE
TELL US WHAT YOU NEED
STORE POLICIES
CLEAR BEFORE YOU COMMIT
Key points at a glance. Open each policy for its complete, current terms.
READ FULL POLICY
02
Refund policy
Request a return within 30 calendar days after carrier delivery. Change-of-mind items must be unused, clean, complete and resalable; exclusions apply. Contact support before sending a return.
03
Shipping policy
In-stock products normally dispatch within 4–8 business days after payment and required order details are received. Carrier transit time is separate. Available destinations and charges appear at checkout.
04
Contact information
MONOLOGUE LLC · 551 State St, Radcliff, KY 40160 · support@monologueee.com. We aim to acknowledge emails within two business days. This business address is not an automatic return destination.
05
Terms of service
An order is accepted when a shipping confirmation is issued or acceptance is expressly confirmed. Read the complete terms for product information, responsible use, payment and account conditions.
06
Legal notice
MONOLOGUE LLC operates the storefront. Read the full notice for business identification, ownership of site content and important limits on outdoor product use.