Privacy policy
Last updated: September 11, 2026
MONOLOGUE LLC operates the Naas Carley storefront. This policy explains how personal information moves through our store when a customer browses outdoor products, places an order, requests support, or completes a return.
INFORMATION CONNECTED TO A PURCHASE
We may collect:
• Customer name
• Billing and delivery addresses
• Email address and telephone number
• Products viewed or ordered
• Selected variants and quantities
• Order, shipping, return, and refund records
• Customer-support communications
• Fraud-prevention and transaction information
Payment providers process complete payment credentials. We generally receive payment confirmation and limited transaction details rather than complete card information.
INFORMATION CONNECTED TO A STORE VISIT
Our Shopify storefront and its service providers may collect:
• IP address
• Browser and device information
• Cookie or device identifiers
• Approximate location
• Pages and products viewed
• Referral source
• Cart and checkout interactions
• Store performance and error information
WHY WE USE INFORMATION
We use information to operate a real retail transaction, including:
• Confirming and fulfilling orders
• Selecting fulfillment and delivery services
• Sending shipping and delay notices
• Handling returns and refunds
• Answering product questions
• Investigating damaged or missing packages
• Preventing fraud and abuse
• Maintaining storefront security
• Measuring and improving store performance
• Meeting accounting, tax, recall, sanctions, and legal obligations
• Sending marketing where legally permitted
WHO MAY RECEIVE INFORMATION
We disclose only the information reasonably required by providers supporting the transaction, which may include:
• Shopify
• Payment processors
• Fraud-prevention services
• Fulfillment locations
• Shipping carriers
• Customer-support systems
• Analytics and advertising providers
• Technology and security providers
• Accountants, legal advisers, and insurers
• Government authorities when legally required
Information may also transfer during a merger, financing, acquisition, or sale of the business, subject to appropriate protections.
MARKETING CHOICES
Where consent is required, we send marketing only after receiving legally valid permission.
Customers may unsubscribe from promotional messages at any time. Unsubscribing does not stop essential order, delivery, refund, safety, or security messages.
COOKIES
Our use of cookies and similar technologies is described in the Cookie Policy.
Customers may use available cookie controls, browser settings, or privacy preference tools. Disabling necessary cookies may prevent account, cart, security, or checkout functions from working.
RETENTION
We keep information only as long as reasonably necessary for the purpose for which it was collected and for legitimate tax, accounting, fraud, safety, warranty, recall, and dispute records.
When retention is no longer reasonably necessary, we may delete or de-identify the information where feasible.
SECURITY
We use reasonable administrative, technical, and physical safeguards. However, no online transmission or storage system can be guaranteed completely secure.
PRIVACY RIGHTS
Depending on the customer’s location, available rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent, or opting out of certain targeted advertising or data sharing.
Requests may be sent to support@monologueee.com. We may verify identity before acting on a request and may retain information where the law permits or requires it.
CHILDREN
Naas Carley is not directed to children under 13, and MONOLOGUE LLC does not knowingly collect their personal information.
INTERNATIONAL PROCESSING
Information may be processed in the United States or other countries where Shopify and our providers operate, using applicable safeguards where required.
TIME STANDARD
Privacy response periods and business days follow Eastern Time (“ET”), including EST or EDT according to the season.
CONTACT
MONOLOGUE LLC
551 State St
Radcliff, KY 40160
United States